Information about my delivery or refund status?
When you shop through PaisaWapas (PW), your order is placed directly with the partner site. For any questions about delivery, refunds, or exchanges, please reach out to the customer support of the site you made the purchase from. PW doesn’t handle product-related issues directly.
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Is Cashback/Rewards applicable on Cash on Delivery?
Yes, PW Cashback/Rewards/Voucher Cash is applicable on all modes of payment, including Cash On Delivery
How do I check the status of my order?
You can view the Status of Your Order by logging to your PaisaWapas Account > Gift Card Orders by using the unique reference number provided to you at the time of purchase.
How do I check my Redeem Request Status?
Click on My Account> Redeem History > All Current & Previous Redemption activity will be available. Details available under Redeem Request are Requested Redeem Account type (Bank/ UPI, Wallet, Voucher), Amount, Date of Redemption, UTR Reference No., ...
Will I get a refund if the wrong E-Gift Card is delivered?
If wrong E-Gift Card is delivered to you, contact us immediately on gc@paisawapas.com. A replacement E-Gift Card is issued to you after an internal verification and consulting with Brand. We have a no-refund policy whatsoever for all successful ...
My Cashback was incorrectly declined for Delivered Order. What should I do?
If your cashback is cancelled by the retailer, your cashback amount for that transaction will be removed from your pending balance. The status of the transaction will be set to cancelled in your cashback activity page. However, once we receive the ...